Privacy policy
01What personal data we process
Through the contact form on our website we process the following personal data:
- —First and last name
- —Email address
- —Phone number
- —Any other details you voluntarily share in the form (type of event, guest count, date, location, notes)
02Purpose of processing
We process your personal data in order to:
- —Answer the inquiry you sent through the contact form
- —Prepare a quote for catering services
- —Communicate with you about your inquiry
03Legal basis
The legal basis for processing is your consent, given by ticking the relevant box in the contact form (Art. 6(1)(a) GDPR), and the controller's legitimate interest in answering your inquiries (Art. 6(1)(f) GDPR).
04How long we keep your data
We keep your personal data for as long as needed to handle your inquiry, but no longer than 3 years from our last contact, unless another legal reason requires us to keep it longer.
05Recipients
We do not share your personal data with third parties, except where necessary to provide our services or where required by law.
06Your rights
In connection with the processing of your personal data you have the following rights:
- —Right of access – to request information about which of your personal data we process
- —Right to rectification – to have inaccurate personal data corrected
- —Right to erasure – to have your personal data deleted
- —Right to restriction – to request that processing of your personal data be restricted
- —Right to data portability – to receive your personal data in a structured format
- —Right to withdraw consent – you may withdraw your consent at any time
- —Right to lodge a complaint – with the Czech Office for Personal Data Protection (www.uoou.cz)
07Cookies
Our website uses cookies to make the site work properly and to improve your experience. On your first visit you will be asked to consent to cookies. You can withdraw your consent at any time in your browser settings.
08Contact
If you have any questions about how we process your personal data, contact us at info@madhousecatering.cz or by phone at +420 775 299 123.
This policy is effective from 12 March 2026.
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